Cape Town Camino – Privacy Policy
July 2025
Cape Town Camino (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us.
1. What Personal Information We Collect
When you engage with Cape Town Camino—for example, by subscribing to our mailing list, making an enquiry, or booking a slackpacking experience—we may collect the following personal information:
Full name
Email address
Contact number (if voluntarily provided)
Travel preferences or comments
Other information you choose to provide through forms or direct communication
We collect this information directly from you with your consent.
2. Purpose for Collection
We collect your personal information to:
Respond to your enquiries
Provide you with information about our slackpacking routes and services
Send you newsletters, promotional content, or event updates (only if you’ve opted in)
Improve our offerings and better understand our audience
We will only use your personal information for the purposes for which it was collected unless we have your explicit permission or are legally required to do otherwise.
3. Legal Basis for Processing
Under POPIA, we process your personal information on the basis of:
Your voluntary, informed, and explicit consent
Our legitimate interest in promoting and providing our services
The necessity to respond to your requests or communications
4. Information Sharing
We do not sell or share your personal information with third parties for their own marketing purposes.
We may use trusted third-party service providers (such as email marketing or form platforms) to process your data. These providers are under strict confidentiality agreements and comply with POPIA and/or international data protection standards.
5. Data Storage & Security
Your information is stored securely, and we implement reasonable technical and administrative safeguards to protect it from loss, misuse, unauthorized access, or disclosure.
Access to your data is limited to authorized personnel only.
6. Your Rights Under POPIA
You have the right to:
Access the personal information we hold about you
Correct inaccurate or outdated information
Request deletion of your personal data
Withdraw your consent at any time
Object to processing if it is not in line with the purpose for which it was collected
To exercise any of these rights, please contact us at the details below.
7. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by law. If you unsubscribe or request deletion, we will remove your data unless legally obliged to keep it.
8. Changes to This Policy
We reserve the right to amend this Privacy Policy from time to time. Updates will be published on our website and, where appropriate, communicated to you via email.
9. Contact Information (Information Officer)
Should you have any concerns or wish to access or update your personal information, please contact our Information Officer on legal@capetowncamino.co.za